Khelv Customer Care – Get Help in the Khelv App
Khelv customer care inside the app is the only team that can see your account.
How to Contact Support
- Log in to the Khelv App.
- Account → Customer Service.
- Choose live chat or ticket.
- Explain the issue and attach screenshots.
What to Send
| Issue | Include |
|---|---|
| Deposit | UID, amount, time, UTR |
| Withdrawal | UID, amount, bank/UPI |
| Login | Number, error |
Fake “Khelv helpline” numbers exist. Real support is inside the app and never asks for OTP or fees.
Response Times
Live chat usually answers within minutes; tickets within a few hours. Payment issues get priority.
A Good Support Message
Example: “UID 123456. Deposited ₹500 at 8:42 pm via UPI, UTR 3021…, not credited. Screenshot attached.” Short and complete gets the fastest reply.